FAQs

FAQS

FREQUENTLY ASKED QUESTIONS

What are your prices?

Our price will change according to the purchase quantity and other market factors. If you want to get specific product prices, please contact us and we will send you updated and more specific price list.

Do you have a minimum order quantity?

Yes, we require a continuous minimum order quantity for all international orders. If you want to resell, but the quantity is much smaller, we suggest you check our website.

Can you supply the relevant documentation?

Yes, we can provide most documents, including analysis/compliance certificate, insurance, origin and other required export documents.

What is the average lead time?

The delivery period is about 30 days. For mass production. The lead time is 20-30 days after receiving the deposit.

(1) When we receive your deposit and (2) we get your final approval of the product, the lead time will take effect.

If our delivery date is inconsistent with your deadline, please consider your requirements when selling. In any case, we will try our best to meet your needs. In most cases, we can do this.

What kinds of payment methods do you accept?

You can pay the money to our bank account. We accept L/C, T/T, Western Union, Paypal, and some countries can accept D/P.

In addition, our company can also provide O/A 30 days.

What is the product warranty?

We have different warranty periods for different products.

For rubber products, the warranty period we can provide is 12 months.

For elbow products, we can provide an 18-month warranty period.

We guarantee our materials and workmanship. Our commitment is to make you satisfied with our products. Whether warranty or not, our company's culture is to solve and solve all customer problems, so that everyone is satisfied.

Do you guarantee safe and secure delivery of products?

Yes, we always use high-quality export packaging. We also use special dangerous packaging for dangerous goods, and use certified refrigerated shippers for temperature-sensitive goods. Professional packaging and non-standard packaging requirements may incur additional costs.

Can I get some samples?

Yes, if you need, we will provide samples free of charge, but new customers need to pay the express fee.

Do you provide customized parts?

Yes, you can give us the drawings, and we will produce according to the drawings.

How about the freight?

The freight depends on the way you choose to pick up the goods. Express delivery is usually the fastest but also the most expensive way. Sea transportation is the best solution for double goods. For the exact freight, we can only give you the details of the amount, weight and method.

Please contact us for more information.

What currency do you accept?

The acceptable currencies in our company are CNY, RMB, US dollar and Euro.

Want to get detailed product price.

Please tell us the quantity and specifications of the products you want !